Behavioral Health Services-Screening and Coordination

The Behavioral Health Services-Screening and Coordination (BHS-SAC) program is the main entry point for mental health and substance use services in Sacramento County. 

The Behavioral Health Services-Screening and Coordination program helps connect people of all ages to the right services based on their needs. The Behavioral Health Services-Screening and Coordination program provides screening, information, and referrals to community providers across the county. 

Behavioral Health Services-Screening and Coordination does not provide treatment directly. Instead, the program helps link people to services. 

How to get screened 

People can access Behavioral Health Services-Screening and Coordination by phone or by submitting an online service request. 

Submit a Service Request

What Is the Purpose of Behavioral Health Services-Screening and Coordination? 

Behavioral Health Services-Screening and Coordination exists to help people: 

  • Get connected to mental health or substance use services 
  • Understand available treatment options 
  • Find the initial right level of care 
  • Navigate the behavioral health system 

The program serves as a central coordination point for Sacramento County behavioral health services. 

What Behavioral Health Services-Screening and Coordination
Does 

The program provides: 

  • Screening for mental health and substance use services 
  • Referrals to outpatient, residential, and recovery services 
  • Care coordination and linkage to providers 
  • Information about available programs and support 

Behavioral Health Services-Screening and Coordination staff work to understand each person’s needs so they can help match them to appropriate services. 

What Behavioral Health Services-Screening and Coordination
Does Not Do 

It is important to know: 

  • The program is not a treatment provider 
  • Services are not immediate 
  • The program is not for crisis or emergency situations 

If someone is in crisis or needs immediate help, they should contact emergency or crisis services. 

Call 911 if you’re in immediate danger  

Call or text 988 if you’re experiencing a crisis  

Who This Program Is For

The program serves: 

  • Children, teens, adults, and older adults 
  • People seeking mental health services 
  • People seeking substance use treatment 
  • Family members, caregivers, and friends 
  • Providers helping clients access services 

There is no wrong door. Anyone can call to ask questions or request screening. 

Important Information 

  • Services are available to all ages 
  • Most services require Medi-Cal eligibility 
  • Screening helps determine the initial level of care 
  • Referral timelines may vary based on availability and need 
  • Anyone can be screened, but eligibility for services depends on program requirements. 

How to get screened 

People can access Behavioral Health Services-Screening and Coordination by phone or by submitting an online service request. 

Contact Behavioral Health Services-Screening and Coordination  

  • Phone: 916-875-1055 
  • Toll-Free: 888-881-4881 
  • California Relay: 711 
  • Hours: Open 24 hours a day, 365 days a year 

Online Service Request Form 

Behavioral Health Services-Screening and Coordination offers an online Mental Health and Substance Use Service Request Form for people seeking services. 

This form can be used to request screening and referral for mental health or substance use services for people living in Sacramento County. 

Please note: 

  • This form is not for emergencies 
  • If you need immediate support, call Behavioral Health Services-Screening and Coordination at 916-875-1055 
  • If this is a crisis or life-threatening emergency, call 988 or 911 

After submitting a request, a program team member will contact you within three business days to follow up. Requests are processed Monday through Friday during business hours. Services are not immediate and depend on screening and availability. 

Open assessment hours may also be available through community providers.

Language Access and Accessibility 

  • Bilingual staff and interpreters are available at no cost 
  • Language and cultural needs are considered during screening 
  • ADA accommodations are available upon request 

Please let Behavioral Health Services-Screening and Coordination staff know if you need language assistance or accommodations. 

How to seek help 

If you or someone you care about needs help navigating mental health or substance use services:

  • Call Behavioral Health Services - Screening and Coordination  
  • Submit an online service request 
  • Reach out for information or guidance 

Help is available, and you do not have to figure it out alone. 

Important Contact Information

Behavioral Health Services–Screening and Coordination (BHS-SAC) 

  • Phone: 916-875-1055 
  • Toll-Free: 888-881-4881 
  • California Relay: 711 
  • Hours: Open 24 hours a day, 365 days a year 

Locations and Providers 

Behavioral Health Services-Screening and Coordination connects people to a network of behavioral health providers across Sacramento County. 

Provider information may include: 

  • Location 
  • Service type 
  • Age group served 
  • Walk-in or appointment hours 

Provider details are updated weekly and may change based on availability. 

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